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Posts with & Symbol are Displaying as &amp (Doc ID 2360757.1)

Last updated on FEBRUARY 13, 2018

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Publish

ACTUAL BEHAVIOR
---------------
Posts that are published with the & symbol end up rendering as &amp

EXPECTED BEHAVIOR
-----------------------
Posts should only show the & symbol

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select Create a Post
2. Enter any type of post details and include the & symbol
3. Publish post

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot publish posts that use the & symbol

Changes

 

Cause

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