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Problem With The New Layout Of Gmail Calendar (Doc ID 2361282.1)

Last updated on FEBRUARY 14, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

When using the OSC for Gmail Extension with the new Layout of the Gmail Calendar, the window of OSC for Gmail Extension doens't appear. It will only appear when using the classic Layout.

How to reproduce:

Have the OSC for Gmail Extension installed;
Access the Gmail and log into the OSC for Gmail Extension;
Access the Gmail Calendar;
While using the new Layout create an Appointment;
The window of OSC for Gmail Extension will not appear;
Go to configuration;
Change it to the classic Layout;
Repeat the previous steps;
The window of the OSC for Gmail Extension will appear.

Is there a way for the OSC for Gmail Extension to work with the new Layout of the Calendar?
 

Solution

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