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CSF Key "FUSION_APPS_CRM_SOA_APPID-KEY" Missing From The OSC Domain (Doc ID 2361493.1)

Last updated on SEPTEMBER 27, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version N/A and later
Information in this document applies to any platform.


On : N/A version, CX Integration

When attempting to Integrate OSC with RightNow
the following error occurs.

CSF key "FUSION_APPS_CRM_SOA_APPID-KEY" is not found in the OSC domain.

The issue can be reproduced at will with the following steps:
1. Follow the Integration guide for OSC to Service Cloud Integration

The issue has the following business impact:
Due to this issue, users cannot integrate RightNow with Sales Cloud.




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