Sales Cloud Integration With ConVox (Call Center Software) Through CTI Methodology

(Doc ID 2361546.1)

Last updated on FEBRUARY 15, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

Is it possible to have ConVox CTI integrated with Oracle Sales Cloud click-to-dial?
 

Solution

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