Status Error 601 Invalid Shortname/Authentication Code when performing web service calls

(Doc ID 2361550.1)

Last updated on APRIL 04, 2018

Applies to:

Primavera Unifier Cloud Service - Version 9.7 and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

On Unifier : Version 18.2, Unifier Web Services

When performing web service calls to Primavera Unifier via a Soap Application, the following error is returned in the XML Response:

ERROR
-----------------------
Soap Call Error:
601 - Invalid Shortname/Authentication Code.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Send the web service call
  2. Receive response with error message

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot connect to web service.

Cause

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