Participant Earnings Are Missing

(Doc ID 2361637.1)

Last updated on FEBRUARY 15, 2018

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

For some participants, the earnings disappeared in Oracle Fusion Incentive Compensation. User has to re-imported the transactions and recalculate.

STEPS

  1. Create compensation plan with Per Interval plan components
  2. Assign the compensation plan to participant
  3. Import credited transactions
  4. Run Collection
  5. Run Calculation
  6. Manually adjust the transaction
  7. Run Revert Transaction
  8. Review commission report and did not see the earnings

 

Changes

System Parameter :

  1. Enable Classification = No
  2. Enable Crediting = No
  3. Enable Rollup = No

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms