An 'Advanced' Business Process Log Does Not Load Record Data As Expected

(Doc ID 2361689.1)

Last updated on APRIL 04, 2018

Applies to:

Primavera Unifier Cloud Service - Version to [Release 16.2]
Primavera Unifier - Version to [Release 16.2]
Information in this document applies to any platform.


On Unifier : Version, Unifier User Mode

An 'Advanced' Business Process (BP) log does not return record data as expected.  The system processes for a long time with no results. 

The 'Advanced' BP log should return record data accordingly.

The issue can be reproduced at will with the following steps:

  1. Log into Unifier with the appropriate user access
  2. Navigate to the affected Shell and drill down to the impacted BP 'Advanced' Log
  3. This is when the Processing wheel is instantiated and spins indefinitely

The issue has the following business impact:
Due to this issue, users cannot see the 'Advanced' BP log


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