Unable to Open Manage Items Page After Upgrade to R13

(Doc ID 2361723.1)

Last updated on FEBRUARY 21, 2018

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Item Management

ACTUAL BEHAVIOR
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Unable to open Manage Items page after upgrade to R13

User has Product Manager role, but unable to access Manage Items page after upgrade to R13.

EXPECTED BEHAVIOR
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User able to open Manage Items page

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigation: Product Management > Product Information Management > Task: Manage Items
2. Unable to open Manage Items page

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot determine the item On-hand and Available quantity. This can lead to building more of an item that already exists. This can also lead to promising the available to a customer and then not being able to ship the item.

Changes

 

Cause

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