Users Cannot Access the Documents Node Under Document Manager in Unifier When Using Internet Explorer 11 (IE11)

(Doc ID 2361876.1)

Last updated on MAY 15, 2018

Applies to:

Primavera Unifier Cloud Service - Version 17.8.0.0 to 17.12.0.0 [Release 17.8 to 17.12]
Primavera Unifier - Version 17.9.0.0 to 17.12.0.0 [Release 17.9 to 17.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Users are unable to access the Documents node under Document Manager in Unifier when using Internet Explorer 11 (IE 11).

EXPECTED BEHAVIOR

Documents under Document Manager should be accessible in Unifier.

 

The issue can be reproduced at will with the following steps:

  1. Login to the Cloud Portal.
  2. Click Unifier.
  3. Open a Project/Shell <SHELL>.
  4. Expand the Document Manager node.
  5. Click Document.
  6. The panel on the right never finishes loading.

Changes

 

Cause

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