Users Could Not Access Documents Node Under Document Manager In Unifier Using Internet Explorer 11

(Doc ID 2361876.1)

Last updated on APRIL 04, 2018

Applies to:

Primavera Unifier Cloud Service - Version to [Release 17.8 to 17.12]
Primavera Unifier - Version to [Release 17.9 to 17.12]
Information in this document applies to any platform.


On Unifier : Version, User Mode

Users could not access Documents node under Document Manager in Unifier using Internet Explorer 11

Documents under Document Manager should be accessible in Unifier

The issue can be reproduced at will with the following steps:

  1. Login Cloud Portal
  2. Click Unifier
  3. Open Project/Shell <SHELL>
  4. Expand Document Manager node
  5. Click Document
  6. Right panel looks loading while it never ends

The issue has the following business impact:
Due to this issue, users cannot access Documents in Unifier in Internet Explorer 11.


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