Charter and Project Finance Search CRUD API Data Not Returned

(Doc ID 2362274.1)

Last updated on FEBRUARY 16, 2018

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 17.1.3.0 to 18.2 [Release 17.1 to 18.2]
Information in this document applies to any platform.

Symptoms

When using the either Project or Charter Finance Search API and date filters, there is no return for the selection if the Project or Charter has been updated in the Charter Finance section with 0 value for all fields. Note if at least one field shows a non-zero number, the API searches are working.

STEPS to verify

  1. Access Instantis As user with permission to change finance data
  2. Navigate to a Charter, and update finances to reflect zero values for all fields > Save changes
  3. Navigate to a Project, and update finances to reflect zero values for all fields > Save changes
  4. Access API Charter Finance Search template with using Last Updated information to collect the changes from the user changes in step 1-3 > Run API
  5. Results no finance data appears for Charter with all zeros in the search.
  6. Access API Project Finance Search template with using Last Updated information to collect the changes from the user changes in step 1-3 > Run API

Results no finance data appears for Charter with all zeros in the search.

Cause

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