Generate Payslip Completed in Error . PAY_PAYPROC_UNKNOWN_ERR in Payslip Log

(Doc ID 2362745.1)

Last updated on FEBRUARY 19, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Global Payroll - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

 Generate Payslips process executes the following child processes

Child process name Function of the child process Multi-threaded/Single threaded
Archive Payroll Information and Generate Report Extracting the data from archiver and creating xml Multi-threaded
Archive Integration with BI Publisher Generating payslip PDF for individual employees Single threaded
Archive Integration with Document of Records Storing the payslip in Document of Records Multi-threaded

 

Note:If more than 1 thread is specified in the payroll process configuration group, you will see sub-processes under Archive Payroll Information and Generate Report and Archive Integration with Document of Records in hierarchy view on Scheduled Processes UI .

This Documents helps in troubleshooting various Errors that can occur during Archive Integration with BI Publisher or Archive Integration with Document of Records .

To be more precise ,we will list various Errors and Solutions for the issues when we have the error text "PAY_PAYPROC_UNKNOWN_ERR"in the Payslip log file.

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms