All Journal Approvals Are Ending Up In Error Since Maintenance Is Completed

(Doc ID 2362791.1)

Last updated on MARCH 12, 2018

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Capture Transactions-Approve Journals

All Journal Approvals are ending up in Error since Maintenance is completed

 

ERROR
-----------------------
Ruleset SingleTypeParticipantOneInParallelModeRuleSet didnt return any results.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create approval rule using particular segment attributes


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use journal approval

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms