Related Object Under Oppty Not Shown in CX CLoud Mobile

(Doc ID 2362910.1)

Last updated on FEBRUARY 25, 2018

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, CX Mobile Application

ACTUAL BEHAVIOR
---------------
Related object under Oppty is not accessible in Mobile UI.

EXPECTED BEHAVIOR
-----------------------
This works fine in the test Environment.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Object has been configured like bellow:
1. Navigate to CX Mobile application Composer
2. Opportunities -> Detail layout -> Select the child region section
3. See the <Object_Name> object. The object name is seen.
Object is not accessible on the application.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use related custom object.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms