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SEM Report Missing or showing N/A for Time To Read, Post/Comment Responded To, or Time To Respond data (Doc ID 2363171.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Social Relationship Management Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.


When exporting the Engage report, there are many interactions on spreadsheet without any data or showing as N/A.

A significant amount of interactions from Engage team is seen, but we are missing a lot of the data in the columns for Time To Read, Post/Comment Responded To, or Time To Respond.


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