SEM Report Missing Time To Read, Post/Comment Responded To, or Time To Respond data
Last updated on FEBRUARY 21, 2018
Applies to:Oracle Social Relationship Management Cloud Service - Version N/A and later
Information in this document applies to any platform.
When exporting the Engage report, there are many interactions on spreadsheet without any data.
A significant amount of interactions from Engage team is seen, but we are missing a lot of the data in the columns for Time To Read, Post/Comment Responded To, or Time To Respond.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms