Attachment in BP Log Standard View Takes A Long Time to Display Information

(Doc ID 2363531.1)

Last updated on APRIL 04, 2018

Applies to:

Primavera Unifier Cloud Service - Version 17.12.0.0 to 17.12.0.0 [Release 17.12]
Information in this document applies to any platform.

Symptoms

When in a Business Process (BP) log, Standard View, if a user selects a record, the attachments tab takes a while to show the attachment's information. When switching to another record, it can take up to a minute or more. For some records, there is a processing wheel. For other records, there is nothing.

Cause

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