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Cannot Find Relevant Field For Phone Records In REST API (Doc ID 2363664.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal


Cannot find relevant field for phone records in REST API

It is found that when we are trying to update the contact with Phone type = "Land" and set to primary phone number, we cannot query the phone number from the Contact REST API call.

For example:

Contact Registry ID: xxx
Primary Phone: Type = Land, Country code = xxx, Number = xxxx

REST API call:
Login User: API
Method: GET
URL: https://<host>/crmCommonApi/resources/latest/contacts/?q=EmailAddress=xyz@abc.com


Please advise
1. how we can get the phone number with the correct phone type
2. the primary phone number if the phone type is a "non-standard" phone type.
 

Solution

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In this Document
Goal
Solution
References


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