OAC Essbase: Unable to Start Essbase, Adminserver.log has errors: "TNS: Listener Refused connection with" and "TNS:Listener does not currently know of service"

(Doc ID 2363810.1)

Last updated on FEBRUARY 23, 2018

Applies to:

Oracle Analytics Cloud Service - Version 17.4.1 and later
Information in this document applies to any platform.


Starting OAC-Essbase using the start.sh script is failing. A review of the AdminServer.log, located in /u01/data/logs/AdminServer_Logs, show the following errors:

TNS: Listener Refused connection with.....
TNS:Listener does not currently know of service....

Tried to connect to the database in SQL/Plus, getting a message "Connected to an idle instance".


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