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User/Group Change Not Honored On Revisited Step (Doc ID 2363868.1)

Last updated on MARCH 09, 2020

Applies to:

Primavera Unifier Cloud Service - Version 17.12.0.0 and later
Primavera Unifier - Version 17.7 and later
Information in this document applies to any platform.

Goal

User change made to a group assignment does not appear to have an impact on the task assignment when a step is revisited in a workflow.
After making a change in a group assignment, the user expects the task assignment to be sent to the new user in that role if the step is revisited.

For example:

The step in the workflow where this issue appears is named <STEP_NAME>
Group Name assigned to the task is <GROUP NAME>.

When the record was created, user <USER_NAME1> was the member of this group, accepted and completed the task.
Immediately after that, <USER_NAME1> was removed from the group and <USER_NAME2> was added.

The record was forced back to a step immediately preceding a revisit of the the step in question.
When attempting to send the record back again to the <STEP_NAME> step, the task assignee shows as <USER_NAME1>, not <USER_NAME2> as anticipated and as specified in revised group assignment.

Solution

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In this Document
Goal
Solution
References


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