User/Group Change Not Honored On Revisited Step

(Doc ID 2363868.1)

Last updated on FEBRUARY 21, 2018

Applies to:

Primavera Unifier Cloud Service - Version 17.12.0.0 and later
Primavera Unifier - Version 17.7 and later
Information in this document applies to any platform.

Goal

User change made to a group assignment does not appear to have an impact on the task assignment when a step is revisited in a workflow.
After making a change in a group assignment, the user expects the task assignment to be sent to the new user in that role if the step is revisited.

For example:

The step in the workflow where this issue appears is named PM Review
Group Name assigned to the task is Project Managers.

When the record was created, user John Doe was the member of this group, accepted and completed the task.
Immediately after that, John Doe was removed from the group and Company Administrator was added.

The record was forced back to a step immediately preceding a revisit of the the step in question.
When attempting to send the record back again to the PM Review step, the task assignee shows as John Doe, not Company Administrator as anticipated and as specified in revised group assignment.

Solution

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