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Why Does One Layout Function But Another Similar Layout Does Not? (Doc ID 2363940.1)

Last updated on NOVEMBER 23, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.


There are several Search layouts on our site.
Layout A and Layout B are identical in their use and placement of widgets.
When we use Layout B we can go to the storefront and see that search results work, and guided navigation also functions as expected.
However when we use Layout A both search terms and guided navigation attempts result in being redirected to a 404 page.

We would like to know why 2 layouts using the exact same widgets would behave so differently.


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