My Oracle Support Banner

CPQ Unable To Trigger ICS Flows (Doc ID 2364068.1)

Last updated on FEBRUARY 27, 2018

Applies to:

Integration Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

On : NA version, Oracle CRM/CX adapters ( OSC, Eloqua, CPQ, Netsuite etc)

ACTUAL BEHAVIOR
---------------
ICS Stopped receiving any trigger from CPQ which was working fine earlier.

EXPECTED BEHAVIOR
-----------------------
ICS Should receive trigger from CPQ

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a trigger from CPQ to invoke ICS flow and note it won't trigger.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.