Cannot Access Opportunity

(Doc ID 2364121.1)

Last updated on MARCH 05, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Opportunities

When attempting to to navigate through opportunities,
the following error occurs.

ERROR
-----------------------
ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #37


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Click on opportunities
2. Error will pop up before opening the Opty page.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, old users cannot access opportunities.

Cause

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