My Oracle Support Banner

DCA-40006: The Web Service call failed. Operation "xxxxxxxxxx" does not exist in the target Web Service. (Doc ID 2364495.1)

Last updated on FEBRUARY 22, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Accounts, Contacts, Households

When saving a record on a custom object an error is occurring

ERROR
-----------------------
Exception in expression "sessiondef.extensibility.app.crmCommon.entities.CustVendorMaintenanceForms_c" validation rule "Check_User_Segment" : oracle.binding.expr.ServiceInvocationException Unexpected exception caught oracle.adf.model.adapter.AdapterException, msg=DCA-40006: The Web Service call failed. Operation "findUserDetailsByUsername" does not exist in the target Web Service.
at "sessiondef.extensibility.app.crmCommon.entities.CustVendorMaintenanceForms_c" validation rule "Check_User_Segment" line 27

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud application
2. Navigate to SUI > Sales > Custom Object
3. Edit a record and save
4. The error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot save any record in the custom object.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.