Error:"P'NF-1490-B Message: Parameter 'cache_update_user' not found" When Moving a Project In PPM

(Doc ID 2364804.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.1 to 18.2 [Release 18.1 to 18.2]
Information in this document applies to any platform.

Symptoms

When attempting to move the project to another EPS, the following error occurs.

ERROR
-----------------------
An application event has been intercepted.
Please note the event code for reference

Event code: PNF-1490-B


STEPS
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The issue can be reproduced at will with the following steps:
1. Login P6 client
2. Move the project to another EPS(highlight the project, move cursor, until the small white rectangle appear. Hold the mouse, drag and drop the project into another EPS node).

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot move the project to another EPS node.

Cause

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