SFTP Input Failures

(Doc ID 2364886.1)

Last updated on APRIL 13, 2018

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 6.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Input and Output Interfaces

SFTP Input Failures


ERROR
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All SIC files(Input Interface files) are not being processed for both all facilities and companies and the files are moving to SFTP error folder


STEPS
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The issue can be reproduced at will with the following steps:
1. SIC files for Takealot are being processed by Jitterbit using the user id - lgf_ait
1. Post a SIC file to the SFTP input Folder
2. Or Call the Ship OBLPN API with user id - lgf_ait
3. It fails with error 403 Forbidden


Cause

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