Recalculate Payroll For Retroactive Changes Process is creating incorrect absence entries

(Doc ID 2364991.1)

Last updated on FEBRUARY 23, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, AE - United Arab Emirates Legislation

ACTUAL BEHAVIOR
---------------
Issue with Recalculate Payroll for Retroactive Changes Process

After running Recalculate Payroll for Retroactive process for Feb'18, system is creating incorrect absence entries.

EXPECTED BEHAVIOR
-----------------------
Recalculate Payroll for Retroactive Changes Process should not generate incorrect absence entries.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. loaded some back dated sick leave entries for month of Jan'18 in Feb'18;
(according to our sick leave plan configuration system should not deduct for first 15 days in calendar year)
2. observed many retro sick leave entries which resulted in deduction of salary.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot make February 2018 salary payments, no work around at hand.

a. Please describe the business impact: (what does this actually prevent you from doing):
Answer- Salary payment for Feb 2018
b. Do you have a Complete Loss of Service?
Answer- Yes, impacting close to 100 employees
c. Is this a Test or Production Environment?
Answer- Production
d. Is there a workaround?
Answer- No
e. Deadline name:
Answer- Monthly Salary Payments
f. Deadline date:
Answer- 21 Feb
g. Number of affected employees:
Answer- around 100

Cause

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