Payroll Relationship can not be added. Error: ORA-00936: missing expression payroll relationship

(Doc ID 2365022.1)

Last updated on FEBRUARY 23, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
Cannot add Payroll Relationship

We have a number of custom HR Specialist roles which are based on the same job role, it is just the data role that differs as different HR teams require access to different employee populations.
Some HR Specialists have not been able to add a Payroll Relationship since R12 upgrade, either during the Hire process or trying to update via Manage Payroll Relationship.

They did not have this issue prior to Release 12 upgrade.

This field is essential for us as output for payroll reports is determined by payroll relationship and if this field is blank the payroll data will be incorrect. Please advise how this can be resolved.

ERROR
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ORA-00936: missing expression payroll relationship

EXPECTED BEHAVIOR
-----------------------
Users with HR Specialist roles which are based on the same job, being able to assign the Payroll Relationship

STEPS
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The issue can be reproduced at will with the following steps:

1. Navigate to New Hire UI and Hire an employee
2. Enter required details
3. On the Employment page, select the field Payroll and in the Lov click on search

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot assign Payroll for the employees

Cause

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