Performance Documents Complete With Tasks Still Pending

(Doc ID 2365278.1)

Last updated on FEBRUARY 23, 2018

Applies to:

Oracle Fusion Performance Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Performance Management

ACTUAL BEHAVIOR
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Performance Documents Complete with Tasks Still Pending

We have identified 80 performance documents that are complete, however the Manager Evaluation does not have a timestamp confirming completion and the corresponding task status shows "Ready" or "In Progress".

After querying the system, we did not find any confirmation of using the task "Update Performance Tasks" to move these documents forward. Please help us identify how this scenario was created, and how we can possibly prevent it in the future.

So basically

1) PD is complete but one or more tasks are in progress
2) Multiple tasks are in progress while the evaluations is in progress (note that concurrent tasks are not enabled).


Cause

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