Not Receiving the Report Through E-mail After Scheduling

(Doc ID 2365491.1)

Last updated on MARCH 06, 2018

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.2 to 6.4.2 [Release 6.4]
Information in this document applies to any platform.

Symptoms

When performing Schedule for an Report by entering the E-mail getting success message "The report has been successfully scheduled." but not getting e-mail.
  
STEPS
---------
The issue can be reproduced at will with the following steps:
1. Navigate to Business Process Automation >> Reporting>>Report Manager
2. For any report press 'Schedule' link and enter the E-mail ID, Subject and press 'Schedule' button.
3. System is not sending the e-mail.

Cause

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