My Oracle Support Banner

Missing SSO Configuration Option To Setup Using Corporate Credentials (Doc ID 2365843.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : IDCS version 18.1.2

ACTUAL BEHAVIOR
---------------
Customer does not see the SSO option in the MyServices User Admin pages, like they had with their previous OAC Subscription

EXPECTED BEHAVIOR
-----------------------
Customer needs to configure SSO for their users/applications.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.