Mobile Engage Not Working

(Doc ID 2365891.1)

Last updated on MARCH 14, 2018

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

User who relies on the mobile Engage app is having an issue accessing.

The app keeps closing. It also shows an error message: Error Cannot connect to SRM.
 

Changes

 

Cause

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