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Generating the Item Structure Report from Supplier Portal Ends in Error (Doc ID 2365920.1)

Last updated on FEBRUARY 05, 2019

Applies to:

Oracle Fusion Supplier Portal Cloud Service - Version 11.13.17.11.0 and later
Oracle Fusion Product Development Cloud Service - Version 11.13.17.10.0 and later
Information in this document applies to any platform.

Symptoms

On Fusion Supplier Portal : 11.13.17.11
When attempting to Generate the Item Structure Report the following error occurs.

-- Error
The Generate Structure Report: Postprocess ends in Error

The following error is found within the log file: Invoking AcaStructureReportUtil.postProcess() API from AcaStrReportPostProcessJobDefImpl

-- Expected Behaviour
Expect the Item Structure Report to be Generated Successfully

 -- Steps
The issue can be reproduced at will with the following steps.
1. Supplier Portal
2. View Items
3. Search for an Item than has a Structure
4. Open the Item Structure
5. Select Actions -> Generate Report -> Item Structure
6. Scheduled Processes is submitted
7. Check the Scheduled Processes page -> Generate Structure Report: Postprocess ends in Error

-- Business Impact
The issue has the following business impact:
Due to this issue, users cannot Generate the Item Structure Report

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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