Unable To Add Shipping Exclusion Collection To Shipping Method

(Doc ID 2365973.1)

Last updated on FEBRUARY 26, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

On : NA version, Store Administration

ACTUAL BEHAVIOR
---------------
Unable to add shipping exclusion collection to Shipping Method

Extending OCC guide (https://docs.oracle.com/cd/E91846_01/Cloud.12-17/ExtendingCC/html/s1201excludeitemsfromshippingmethodsa01.html) identifies the mechanism for excluding products for a shipping method by adding them to collections associated with the shipping method. Set up a shipping method and a collection for exclusion as noted in the next update.

However, attempting to add the exclusion collection to the shipping method results in the following:


Shipping method and collection both exist. There is no indication in the documents of what constitutes a 'valid category' for exclusion.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms