The Program Or Plan Year Enrollment Period Was Not Found For This Compensation Object. (BEN-990167)

(Doc ID 2366156.1)

Last updated on FEBRUARY 26, 2018

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.17.09.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.09.0 version, Manage Benefits

When attempting to Process New Hire Life Event,
the following error occurs.

ERROR
-----------------------
The program or plan year enrollment period was not found for this compensation object. (BEN-990167)
Review the enrollment period set up in the program or plan configuration for this life event. This error occurred in the package ben_enrolment_requirements.enrolment_requirements.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Benefits Administration -> Evaluation
2. Search for the employee
3. Process Life Event-> Evaluate Life event

Changes

 

Cause

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