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Name UserPerson Type not found Error Received When Updating I9 Fields On Manage Work Relationship Page (Doc ID 2366163.1)

Last updated on FEBRUARY 26, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Human Resources

Error Received when updating I9 fields on Manage Work Relationship page

When user attempts to enter I9 Status and Expiration Date on employee Manage Work Relationship page for Ashley Batiste (900008832), the following error is generated and the transaction will not save: Name UserPerson Type not found in the given object: Entity [oracle.jbo.Key[300000108314977 2017-10-03 4712-12-31 Y 1]].

This is the same error that was resolved with a script for a data fix (SR#3-15998505621). We have confirmed the error exists in our DEV2 environment. Please create a script to fix the error in DEV2, first. Once the error is resolved in DEV2, we will proceed with fixing the error in Production.

ERROR
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Name UserPerson Type not found in the given object: Entity [oracle.jbo.Key[300000108314977 2017-10-03 4712-12-31 Y 1]]



Cause

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In this Document
Symptoms
Cause
Solution
References


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