Users get randomly Oracle Access Manager Error: "System error. Please re-try your action"

(Doc ID 2366322.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Fusion Global Human Resources - Version 11.12.1.0.0 and later
Oracle Fusion General Ledger Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Inventory Management - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Technology Management - Fusion Security

Oracle Access Manager Error

After Release 12 upgrade, users have started receiving the access manager error randomly.


ERROR
-----------------------
System error. Please re-try your action. If you continue to get this error, please contact the Administrator.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login > After some time the user gets this error message

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user cannot login

Cause

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