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'Address' Section Is Showing Two Times On The Contact Layout. (Doc ID 2366412.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
'Address' Section Is Showing Two Times On The Contact Layout. 

EXPECTED BEHAVIOR
-----------------------
There should be only one address section in contact layout

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Navigate to Contact -> Drilldown on Contact -> Profile
3. Can see two addresses

BUSINESS IMPACT
-----------------------
Impact is minimal as this is only happening in stage environment.

Cause

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In this Document
Symptoms
Cause
Solution
References


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