OSC for Outlook Add-on - Profile Folder Not Created After Reinstalling The Addon

(Doc ID 2366473.1)

Last updated on MARCH 05, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

After reinstalling the Oracle Sales Cloud for Outlook, on a computer with multiple users, the Profile folder for one user was not created. The user cannot use the Oracle Sales Cloud for Outlook.

How to solve this issue?
 

Solution

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