My Oracle Support Banner

OSC for Outlook Add-on - Profile Folder Not Created After Reinstalling The Addon (Doc ID 2366473.1)

Last updated on MARCH 05, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

After reinstalling the Oracle Sales Cloud for Outlook, on a computer with multiple users, the Profile folder for one user was not created. The user cannot use the Oracle Sales Cloud for Outlook.

How to solve this issue?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.