Lead Object Field Cannot Be Updated Because Of An Error

(Doc ID 2366646.1)

Last updated on MARCH 11, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Leads, Sales Campaigns

Lead object field cannot be updated because of an error

When customer attempt to change the display name of the Account or lead standard field they get this error message:
"object field cannot be updated because of an error"

ERROR
-----------------------

"object field cannot be updated because of an error"



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Create a sandbox and navigate to App Composer
3. Navigate to Lead object and try to change lead name field
4. Getting an error

BUSINESS IMPACT
-----------------------
Business impact not provided. However, based on priority of the issue, the business impact seems significant 

Cause

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