Primavera Cloud Admin Portal - Unable To Create User
(Doc ID 2366742.1)
Last updated on SEPTEMBER 30, 2019
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 188.8.131.52 and later
Information in this document applies to any platform.
When attempting to add a new user, the following error occurs:
Unable to create user
The issue can be reproduced at will with the following steps:
- Launch Cloud Administration Portal
- Click on Primavera User Administration
- Click on ( + ) to add a new user
- Enter required information
- Observe the error
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