Incomplete BP Logs In Desktop Vs. IOS Mobile App : Total Not Matching

(Doc ID 2366794.1)

Last updated on MAY 16, 2018

Applies to:

Primavera Unifier Cloud Service - Version 10.0 and later
Primavera Unifier - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

On : Unifier Version 17.9, iOS App Version 17.12.1, Occurring in Unifier Stage, Production, and Mobile / iOS App

ACTUAL BEHAVIOR
---------------
Incomplete BP Logs in Desktop vs. iOS Mobile App

EXPECTED BEHAVIOR
-----------------------
In Stage, expect to look at the Business Process (BP) log to reference it's content while reviewing field activity.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to Stage as user
  2. Open Shell and navigate to the applicable BP workspace
    • Yield = 8 records
  3. In iOS Mobile Application https://<customername>-unifier.oracleindustry.com
  4. Settings> Synchronization> Synchronize> OK
  5. Back Home > Workspaces > Scroll to Shell > Load > OK
  6. Select Shell > Select BP
    • Yield = 2 records

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Attempting to roll out the mobile application for users.

Cause

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