Fusion Absence Management: Escalation of Absence Approval Flow is Not Working
(Doc ID 2366976.1)
Last updated on OCTOBER 11, 2021
Applies to:
Oracle Fusion Absence Management Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Absence approval flow has at least 2 level of approval. Level 2 Manager is the correct one when an absence is submitted, but the Escalation process skip the Level 2 Manager and goes to Level 3 Manager
(Level 3 Manager is shown as Level 2 Manager).
EXPECTED BEHAVIOR
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Absence should have escalated to the correct Level 2 Manager
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |