Fusion Absence Management: Escalation of Absence Approval Flow is Not Working

(Doc ID 2366976.1)

Last updated on MAY 06, 2018

Applies to:

Oracle Fusion Absence Management Cloud Service - Version and later
Information in this document applies to any platform.


Absence approval flow has at least 2 level of approval. Level 2 Manager is the correct one when an absence is submitted, but the Escalation process skip the Level 2 Manager and goes to Level 3 Manager

(Level 3 Manager is shown as Level 2 Manager).

Absence should have escalated to the correct Level 2 Manager


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms