Search for Orders or Customers in Agent Always Returns `Error retrieving records 10001'

(Doc ID 2367339.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

In agent console, searching for order or customer always throws ‘Error retrieving records 10001’. No result is returned.

Changes

 

Cause

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