My Oracle Support Banner

CMK The outbound invoice message Document Not Available In Drop Down List in Manage Customer Account Collaboration Configuration (Doc ID 2367544.1)

Last updated on MAY 24, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Customer Data

Invoice Document Not Available in Drop Down List

The outbound invoice message (OAGIS_10.1_PROCESS_INVOICE_COLLAB_MSG_OUT) has been added to the service provider.
The invoice message is not in the drop down list when trying to add to the customer in the Manage Customer Account Collaboration Configuration.


Be able to select from LOV once the outbound invoice message has been added to the service provider.

The issue can be reproduced at will with the following steps:
1.- Set up and Maintenance > Manage Collaboration Messaging Service provider :
Query JT_Test > IN Outbound Collaboration Messages TAB
Add Name == 810_Invoice / Active

2.-Then Navigator >Manage Customer Account Collaboration Configuration
Query Customer
In Associated Services Providers has JT_TEST defined above step
In Collaboration Documents for Service provider :JT_TEST
Document LOV is Empty


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.