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Update ContactType Via File Import (Doc ID 2367585.1)

Last updated on MARCH 19, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Accounts, Contacts, Households

In the Lead Phone and e-mail is not updating when we select contact.Only when we select contact type as contact via Import.


The issue can be reproduced at will with the following steps:
1. Create contact type as prospect
2. update this contact type as contact via import
3. then go to lead and create but phone and email is not pulling.

$.If we update contact to contact via SUI then no issue at Lead object.

Cause

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In this Document
Symptoms
Cause
Solution


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