Fusion Compensation: Incorrect Supervisor Showing In Worksheet Even Though Supervisor Data In The System Is Correct.

(Doc ID 2367712.1)

Last updated on APRIL 27, 2018

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

Incorrect Supervisor showing in worksheet even though supervisor data in the system is correct.

In "Administer Employees", the manager is showing as expected in both the “Person Information” section and the “Status & Hierarchy” tab.

When proxying in as the Manager in question, while the employee displays on the manager's worksheet, a different supervisor displays next to their name in the worksheet.

This causes issues when trying to do external validations because while the worksheet assignments are correct and data in the system is correct, incorrect data is displaying on the worksheets and exporting in reports.

How do we urgently get the correct Manager displayed in the Plan?
 

Solution

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