Users Are Not Receiving Emails From Primavera Submittal Exchange (Doc ID 2368189.1)

Last updated on MARCH 06, 2018

Applies to:

Primavera Submittal Exchange Cloud Service - Version N/A and later
Information in this document applies to any platform.

Users do not receive email from Primavera Submittal Exchange.
This solution describes how to add the Submittal Exchange IP Address to the safe sender list, to ensure that users receive email notifications that are being sent.

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In this Document

Symptoms

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