Users Are Not Receiving Emails From Primavera Submittal Exchange
(Doc ID 2368189.1)
Last updated on MARCH 06, 2018
Applies to:
Primavera Submittal Exchange Cloud Service - Version N/A and laterInformation in this document applies to any platform.
Symptoms
- Users do not receive email from Primavera Submittal Exchange.
- This solution describes how to add the Submittal Exchange IP Address to the safe sender list, to ensure that users receive email notifications that are being sent.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |