Order Submission Failed: Please Check The Shipping Address And Try Again - ErrorCode":"40001"

(Doc ID 2368302.1)

Last updated on MARCH 07, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms


When placing an order on checkout page, while typing shipping address and once Google auto address is selected, the below message is displayed in the UI:

    "Please check the shipping address and try again."

Because of this, the order cannot be placed in the storefront.

While selecting Google auto address for shipping address below error is seen in console:

Changes

 

Cause

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