My Oracle Support Banner

Order Submission Failed: Please Check The Shipping Address And Try Again - ErrorCode":"40001" (Doc ID 2368302.1)

Last updated on MARCH 15, 2024

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms


When placing an order on checkout page, while typing shipping address and once Google auto address is selected, the below message is displayed in the UI:

    "Please check the shipping address and try again."

Because of this, the order cannot be placed in the storefront.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.