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The Login Page Controls Are Grayed Out After Logout And Relaunch of P6 Professional (Doc ID 2368698.1)

Last updated on MARCH 04, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
After login / logout of P6 Professional, with Client-side Cache enabled, attempting to relaunch P6 Professional results in a login screen where all fields (login name / password / language / database / reinitialize local cache options) are all greyed out.

EXPECTED BEHAVIOR
After login / logout of P6 Professional with client side cache enabled, attempting to relaunch P6 Professional should result in the associated fields to be editable.

STEPS
The issue can be reproduced at will with the following steps:

  1. Login to P6 Professional with Client-side Cache enabled
  2. Logout of P6 Professional
  3. Relaunch P6 Professional
  4. Note the login page has associated options greyed out.

Cause

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In this Document
Symptoms
Cause
Solution
References


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