Matrix Managers Getting Application Error When Try To View Employees In View Matrix Chart

(Doc ID 2368869.1)

Last updated on MARCH 02, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
Matrix Managers getting Application Error when viewing the Matrix Employees in view matrix chart

Error : 'An application error occurred. See the incident log for more information.'

EXPECTED BEHAVIOR
-----------------------

Matrix Manager should not get error while trying to view matrix chart


The issue can be reproduced at will with the following steps:
Step 1

On the Org Chart when logged in as Matrix Mgr\ Welcome1,
navigate > my directory > my directory > search for Employee.

Select view in organizational chart. Select the view matrix chart and change level = 2.

Step 2

Select Matrix Employee

The below application errors occurs

'An application error occurred. See the incident log for more information.'

 

Cause

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