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PLS File Not Generated When "Send Order Info" Option in Order Header Screen for Packed Orders (Doc ID 2368972.1)

Last updated on AUGUST 15, 2018

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 8.0.0 and later
Information in this document applies to any platform.



When "Send Order Info" option in Order Header screen for packed orders, no PLS file is generated. In Interface Logs screen the following error message can be seen:

"Level 2 data missing for Order: ABC1! Deleting tmp files: /usr/abc/def/ABCxxxx.tmp"

**Interface type "Order Outbound Load Export" has been configured for this facility to send the PLS files to /xyz/output.


PLS file should be generated and copied to SFTP output folder when using option "Send Order Info" for packed orders.


The issue can be reproduced at will with the following steps:
1. Go to facility 123
2. Go to Order Header screen and filter any order in "Packed" status
3. Select this order and click on "Send Order Info"
4. Go to SFTP folder /xyz/output
5. No PLS file created


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